HOME | ABOUT US | CONSULTING | RESEARCH INSTITUTE | JOURNAL | EUROPE | PAPERS | SUPPLIERS | FOCUS AREAS | EVENTS | NEWS | CONTACT US
|
|||||
|
|||||
HOME | ABOUT US | CONSULTING | RESEARCH INSTITUTE | JOURNAL | EUROPE | PAPERS | SUPPLIERS | FOCUS AREAS | EVENTS | NEWS | CONTACT US | |||||
|
|
|
| | |
| | | | | |
Industry-related NewsSourcingMag.com: When Minneapolis Outsourced Its IT DepartmentCASE STUDY, May 2005 By Gary M. Stern IT outsourcing by city government can pose unique challenges -- such as negotiating with unionized employees, working through an authorization process that reaches into the uppermost levels of the city leadership, and absorbing different philosophies regarding service and support. In this article, a CIO and a Unisys program executive share their experiences in moving the City of Minneapolis to an outsourcing arrangement. Plus, you can read copies of the original RFP and additional documentation for the project and more. CHALLENGE: When the city of Minneapolis in December 2002 outsourced much of its IT technology and infrastructure to Unisys, it operated differently than other municipalities in its outsourcing arrangement. "We wanted to turn IT infrastructure into a utility," declares Karl Kaiser, chief information officer of Minneapolis. "You come into the office, switch on a light and don't need to own the power plant," he says. Since 60 percent of Minneapolis' IT budget was devoted to maintaining and upgrading its 4,000 desktops, the city could leverage its technology and reduce costs by outsourcing its IT infrastructure to Unisys. Unisys now owns all the equipment, and Minneapolis retained only its application support in 28 departments and new initiatives. To view the complete article, click here. Publish Date: June 2005
For more information... Copyright © 2005 - Everest Partners, L.P.
|
SPONSORS
ADS
|
|||
|
Home | About Us | Consulting | Research Institute | Journal | Europe | Papers | Suppliers | Focus Areas | Events | News | Contact Us |
||||
 |
||||
|
|
|
|
|
